Terms of service

GENERAL TERMS AND CONDITIONS OF SALE

 

UNROOTD CHAPTRS, a brand owned and operated by VGSL Corporation.

Effective Date: April 1, 2026

 

SCOPE AND ACCEPTANCE

 

These General Terms and Conditions of Sale (the “Terms”) govern the offer, sale, and purchase of products marketed under the UNROOTD CHAPTRS brand (the “Products”) through the official website (the “Website”).

The Website is owned and operated by VGSL Corporation, a corporation duly organized under the laws of the State of Delaware, United States (“VGSL,” “Company,” “we,” or “us”).

The Website is hosted and operated through the Shopify commerce platform. Shopify provides the online e-commerce infrastructure that enables the sale of Products but is not the seller of the Products.

By accessing the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. These Terms incorporate by reference the Company’s Shipping Policy, Return & Refund Policy, and Privacy Policy (the “Policies”), which form an integral part of the contractual framework governing each sale.

These Terms apply exclusively to purchases made by consumers for personal, non-commercial use.

 

CORPORATE INFORMATION

 

All sales contracts concluded through the Website are entered into exclusively with VGSL Corporation.

UNROOTD CHAPTRS is a registered trademark of VGSL Corporation. No distributor, affiliate, or third party is authorized to bind VGSL Corporation unless expressly stated in writing.

 

ELIGIBILITY AND ACCOUNT REGISTRATION

 

To place an order, you must create a personal customer account. Orders cannot be placed without account registration.

By registering and placing an order, you represent and warrant that:

·       You are at least eighteen (18) years of age or the age of majority in your jurisdiction;

·       You have full legal capacity to enter into binding agreements;

·       All information provided during registration and checkout is accurate, complete, and current.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

VGSL Corporation reserves the right, in its sole discretion, to suspend, restrict, or terminate any account where it reasonably suspects fraudulent activity, abuse of return privileges, excessive or systematic returns, unauthorized resale, chargebacks initiated in bad faith, or breach of these Terms.

 

PRODUCTS, REPRESENTATIONS AND AVAILABILITY

 

VGSL Corporation endeavors to present the Products offered on the Website as accurately and faithfully as reasonably possible. Product descriptions, specifications, materials, measurements, pricing, and visual representations are provided for informational purposes only.

While reasonable efforts are made to ensure accuracy, VGSL Corporation does not warrant that Product descriptions, images, specifications, pricing, or other content on the Website are complete, current, or free from typographical, technical, or factual errors.

Product images are illustrative in nature. Variations in color, texture, finish, stitching, detailing, and overall appearance may occur due to, without limitation:

·       Natural characteristics of materials;

·       Manufacturing processes;

·       Lighting conditions during photography;

·       Differences in device displays or screen calibration;

·       Minor production adjustments.

Such variations shall not constitute defects or grounds for claim, provided the Product substantially conforms to its general description.

All Products are offered subject to availability. The inclusion of a Product on the Website does not guarantee its availability at the time of order. Inventory levels are dynamic and may change without notice.

VGSL Corporation reserves the right, at its sole discretion and without prior notice, to:

·       Modify, suspend, or discontinue any Product;

·       Limit quantities available for purchase;

·       Correct errors in Product information;

·       Refuse or cancel orders where a Product is unavailable or incorrectly described.

The Company shall not be liable for any loss or damage arising from the withdrawal of a Product from sale, the modification of Product specifications, or the unavailability of inventory.

Products are sold exclusively for personal use. The purchase of Products for commercial resale, distribution, or wholesale purposes without prior written authorization from VGSL Corporation is strictly prohibited.

Country of Origin

All Products marketed under the UNROOTD CHAPTRS brand are designed by VGSL Corporation and manufactured in France by selected ateliers. The “Made in France” representation reflects the country of final manufacture in accordance with applicable U.S. Customs and Federal Trade Commission country-of-origin labeling requirements (16 CFR Part 303). Materials and components used in production may be sourced internationally; the country-of-origin designation refers to the country of final manufacture.

Nothing in this section shall limit any mandatory consumer rights applicable under governing law.

 

ORDERS AND CONTRACT FORMATION

 

The submission of an order through the Website constitutes an offer to purchase the selected Product(s).

An automated order acknowledgment confirming receipt of your order does not constitute acceptance and does not create a binding contract of sale.

A legally binding contract is formed only when:

·       Full payment has been successfully authorized and received by VGSL Corporation; and

·       The Product has been dispatched, as confirmed by shipment notification.

Until dispatch occurs, VGSL Corporation reserves the right to refuse or cancel any order for legitimate reasons, including but not limited to payment authorization failure, suspected fraud, manifest pricing errors, inventory discrepancies, or breach of these Terms. In the event of cancellation prior to dispatch, any amount charged shall be refunded to the original method of payment.

 

ATELIER ORDERS

 

Certain Products are offered on an atelier-order basis (also referred to as a “pre-order” under applicable law). An atelier order allows the customer to reserve a Product that is produced in our atelier in production batches following confirmation of customer reservations. Each atelier-order Product specifies, on its individual product page, (i) the reservation closing date and (ii) the estimated dispatch date associated with its production wave.

Full payment is due at the time of reservation. The contract of sale is formed upon successful payment authorization.

The customer may cancel an atelier-order reservation by written notice to contact@unrootdchaptrs.com within fourteen (14) calendar days of the order confirmation date, and shall receive a full refund of amounts paid, processed to the original method of payment within ten (10) business days. This fourteen (14) day cancellation window is offered as a commercial accommodation by VGSL Corporation and is not derived from any statutory right of withdrawal under United States federal or state law. After expiration of the fourteen (14) day cancellation window, the reservation is final and the order may no longer be cancelled, as the Product is committed to atelier production. Following dispatch, the order shall be governed exclusively by the Return & Refund Policy.

VGSL Corporation reserves the right to make minor modifications required by manufacturing or material constraints, provided such modifications do not materially alter the nature or quality of the Product.

If an atelier-order Product becomes unavailable due to circumstances beyond the Company’s control, the customer shall be notified and offered a refund of amounts paid. Estimated dispatch dates are indicative and may be subject to reasonable variation; the customer shall be notified in writing of any material change in dispatch timing.

In compliance with the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435), in the event that VGSL Corporation is unable to dispatch an atelier-order Product within thirty (30) days following the estimated dispatch date communicated to the customer at order confirmation, the customer shall be notified in writing and offered the right to (i) consent to a revised dispatch date or (ii) cancel the order and receive a full refund of amounts paid, processed within ten (10) business days to the original method of payment.

Nothing in this section limits mandatory statutory rights under applicable law.

 

PRICES

 

All prices displayed on the Website are expressed in United States Dollars (USD).

Additional currencies and shipping destinations may be introduced as the Website expands to additional markets. The price applicable to a Product shall be the price displayed at checkout at the time the order is submitted, in the currency in effect for the selected delivery destination at that time.

Tax Treatment

Displayed prices are exclusive of applicable sales and use taxes unless otherwise stated. Where required by law, sales tax will be calculated and added at checkout based on the delivery address provided. Tax calculations are performed based on the shipping address entered at checkout. The customer is solely responsible for ensuring that the delivery address is accurate and complete.

Tax treatment for international destinations will be communicated upon the introduction of shipping to those destinations.

Duties and Import Charges

Orders shipped within the United States are delivered on a Delivered Duties Paid (DDP) basis. Applicable U.S. import duties and taxes are paid by VGSL Corporation prior to delivery.

In the event that a carrier or customs authority seeks to collect additional duties or taxes for a shipment designated as DDP, the customer shall contact the Company prior to making any such payment, where reasonably possible, so that the matter may be resolved directly with the relevant authority.

Bank and Payment Provider Fees

VGSL Corporation bears no responsibility for currency exchange fees, cross-border transaction fees, foreign transaction surcharges, or other charges imposed by the customer’s bank or payment provider.

Pricing Errors

In the event of a manifest pricing error, whether due to technical malfunction, typographical mistake, or system error, VGSL Corporation reserves the right to cancel the affected order prior to dispatch and refund any amounts paid.

The Company shall not be bound by obvious and material pricing errors. Prices shall not be adjusted retroactively after dispatch except where required by law.

 

PAYMENT PROCESSING AND VERIFICATION

 

All payments for Products purchased through the Website must be made in full at the time of order submission.

Payments are processed through Shopify’s secure checkout infrastructure and its authorized third-party payment service providers. By submitting your payment information, you authorize VGSL Corporation and its designated payment processors to charge the total order amount, including applicable taxes and shipping charges, to your selected payment method.

The Company uses Shopify and its authorized payment service providers to process transactions. These providers may collect and process certain payment-related information in accordance with their own privacy policies and security standards.

VGSL Corporation does not collect or store full credit card details. Payment information is transmitted directly to Shopify and its authorized payment processors and is subject to their respective security protocols, terms of service, and privacy policies.

The Company reserves the right to verify any payment prior to accepting an order. Such verification may include fraud screening, identity confirmation, billing address validation, transaction monitoring, and communication with the issuing financial institution.

VGSL Corporation shall not be obligated to dispatch any Product until payment has been successfully authorized and cleared.

In the event that payment authorization is declined, reversed, disputed, or otherwise invalidated after order confirmation, VGSL Corporation reserves the right to:

·       Cancel the order;

·       Suspend shipment;

·       Recover any unpaid amounts;

·       Suspend or terminate the customer’s account.

Customers are solely responsible for ensuring that their payment method is valid and sufficiently funded. Where installment or deferred payment options are offered via third-party providers (including but not limited to Klarna or similar services), such arrangements are governed exclusively by the terms and conditions of the relevant provider. VGSL Corporation is not a party to any financing agreement between the customer and such provider and bears no responsibility for financing terms, interest, fees, or disputes arising therefrom.

VGSL Corporation shall not be liable for any delays, payment failures, security breaches, or technical errors attributable to Shopify or its payment processors.

The Company reserves the right to pursue recovery of administrative costs, fees, and reasonable collection expenses resulting from chargebacks initiated in bad faith.

Title to Products shall not transfer until full payment has been successfully received and confirmed.

Nothing in this section limits any rights afforded to consumers under applicable law with respect to unauthorized transactions.

 

SHIPPING AND DELIVERY

 

Shipping terms, carriers, processing times, and delivery conditions are governed exclusively by the Shipping Policy.

Title and risk of loss transfer to the customer upon confirmed delivery. VGSL Corporation shall not be liable for loss, theft, or damage occurring after confirmed delivery.

 

RETURNS AND REFUNDS

 

All returns, exchanges, and refunds are governed exclusively by the Return & Refund Policy.

Customers must refer to the Return & Refund Policy for detailed procedures, inspection requirements, timelines, and eligibility conditions.

 

PRIVACY AND DATA PROTECTION

 

The Company’s collection, use, storage, and disclosure of personal information, including the rights of California residents under the California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.) where applicable, are governed by the Company’s Privacy Policy, which is hereby incorporated by reference into these Terms. By using the Website, you acknowledge having had the opportunity to review the Privacy Policy.

 

ERROR AND INACCURACY

 

The Website may contain typographical errors, inaccuracies, or omissions relating to Product descriptions, pricing, availability, or promotional information. VGSL Corporation reserves the right to correct such errors or inaccuracies at any time without prior notice, including after an order has been submitted. In the event of a manifest pricing error, the Company reserves the right to cancel the affected order and refund any amounts paid.

 

USE OF WEBSITE

 

The Website is provided solely for lawful personal use in connection with the purchase of Products offered by VGSL Corporation.

You agree to access and use the Website strictly in accordance with these Terms and applicable law.

You shall not:

·       Use the Website for any unlawful, fraudulent, or abusive purpose;

·       Engage in conduct that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website;

·       Attempt to gain unauthorized access to any portion of the Website, its servers, hosting environment, payment systems, or associated databases;

·       Use automated systems, bots, scripts, crawlers, scraping tools, or artificial intelligence tools to extract, reproduce, or analyze Website content, pricing data, product descriptions, imagery, or customer information;

·       Use the Website or its Content for the purpose of training artificial intelligence models, machine learning systems, or automated data extraction technologies without prior written consent from VGSL Corporation;

·       Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any portion of the Website;

·       Circumvent or attempt to circumvent any technological measures implemented to protect the Website or its content;

·       Use the Website for commercial resale, distribution, wholesale purchasing, or inventory acquisition without prior written authorization.

The Website and its infrastructure are powered by third-party service providers, including Shopify and related technology partners. Any attempt to interfere with or compromise platform security may result in immediate termination of access and potential legal action.

You acknowledge that the Company may implement monitoring tools, fraud detection systems, traffic analysis mechanisms, and automated security protocols to protect the integrity of the Website and its operations.

The Company reserves the right, at its sole discretion and without prior notice, to:

·       Suspend or terminate access to the Website;

·       Cancel orders associated with suspicious or automated activity;

·       Block IP addresses;

·       Restrict accounts engaging in prohibited conduct;

·       Pursue civil or criminal remedies where appropriate.

No relationship of partnership, joint venture, employment, agency, or franchise is created between you and VGSL Corporation by virtue of your use of the Website.

Access to the Website is granted on a temporary basis. VGSL Corporation reserves the right to withdraw, suspend, or modify the Website or any portion thereof at any time without liability.

Nothing in this section shall limit any statutory rights granted under applicable consumer protection law.

 

INTELLECTUAL PROPERTY

 

All content made available on the Website, including but not limited to product designs, garment patterns, construction elements, trade dress, trademarks, logos, brand names, domain names, text, editorial content, photographs, video content, graphics, layout, typography, website architecture, and software components (collectively, the “Content”), is the exclusive property of VGSL Corporation or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, design, unfair competition, and related laws in the United States and internationally.

UNROOTD CHAPTRS is a registered trademark of VGSL Corporation, registered with the United States Patent and Trademark Office. The UNROOTD CHAPTRS name, logos, product names, collection names, and all associated marks are proprietary trademarks or trade names owned by VGSL Corporation. Any unauthorized use of such marks is strictly prohibited.

Nothing contained on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, trade dress, product design, copyrighted material, or other proprietary right without the prior written consent of VGSL Corporation.

The aesthetic appearance, styling, presentation, and overall look and feel of the Website and Products may constitute protectable trade dress under applicable law. Any imitation, reproduction, or commercial exploitation of such trade dress is strictly prohibited.

You may access and use the Website solely for personal, non-commercial shopping purposes. Except for this limited use, you may not:

·       Copy, reproduce, modify, publish, distribute, display, perform, transmit, create derivative works from, or commercially exploit any Content;

·       Remove or alter copyright, trademark, or proprietary notices;

·       Use any Content in connection with any commercial resale or marketing activity;

·       Frame, mirror, or otherwise replicate any portion of the Website;

·       Use Website Content in connection with artificial intelligence training datasets, automated content generation systems, or data harvesting technologies.

Any unauthorized use of the Content may violate intellectual property laws and may result in civil liability and, where applicable, criminal prosecution. VGSL Corporation expressly reserves the right to pursue injunctive relief, damages, and all other available remedies in the event of infringement.

The Company’s failure to enforce any intellectual property right shall not constitute a waiver of such right. All rights not expressly granted herein are reserved.

 

DISCLAIMER OF WARRANTIES

 

To the maximum extent permitted by applicable law, the Website, its Content, and all Products offered through the Website are provided on an “as is” and “as available” basis, without any representation or warranty of any kind, whether express or implied.

VGSL Corporation makes no representations or warranties regarding:

·       The uninterrupted, timely, secure, or error-free operation of the Website;

·       The accuracy, completeness, reliability, or current nature of any content displayed on the Website;

·       The compatibility of the Website with any particular device, software, or network environment;

·       The absence of viruses, malware, or other harmful components;

·       The suitability of any Product for a particular purpose not expressly described;

·       The performance of third-party service providers, including payment processors, hosting providers, or shipping carriers.

Except as expressly set forth in the Return & Refund Policy, and except where mandatory consumer protection law provides otherwise, VGSL Corporation expressly disclaims all implied warranties, including but not limited to:

·       Implied warranties of merchantability;

·       Implied warranties of fitness for a particular purpose;

·       Implied warranties of non-infringement;

·       Implied warranties arising from course of dealing or usage of trade.

The Company does not warrant that Products will meet individual expectations beyond their general description or that minor variations inherent in materials or manufacturing processes constitute defects. No oral or written information provided by VGSL Corporation shall create any warranty not expressly stated in these Terms.

Nothing in this section excludes or limits any statutory rights that cannot be excluded or limited under applicable law.

 

LIMITATION OF LIABILITY

 

To the maximum extent permitted by applicable law, VGSL Corporation shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to the purchase or use of any Product or the use of the Website, including without limitation loss of profits, loss of revenue, loss of goodwill, or business interruption.

VGSL Corporation shall not be liable for any delay, non-performance, or service interruption attributable to third-party providers, including payment processors or shipping carriers.

In all cases, VGSL Corporation’s total liability shall be limited to the amount paid by the customer for the Product giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

 

INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless VGSL Corporation and its affiliates from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms, misuse of the Website, violation of applicable law, or unauthorized use of your account credentials.

 

FORCE MAJEURE

 

VGSL Corporation shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from events beyond its reasonable control.

Such events may include, without limitation, acts of God, natural disasters, fire, flood, epidemic or pandemic, governmental actions or restrictions, changes in law or regulation, labor disputes, supplier or carrier disruptions, customs delays, war, terrorism, civil unrest, transportation interruptions, utility failures, or cyber incidents affecting infrastructure or service providers.

In the event of a force majeure circumstance, VGSL Corporation’s obligations shall be suspended for the duration of the event, and the time for performance shall be extended accordingly. If such event continues for a prolonged period rendering performance commercially impracticable, VGSL Corporation reserves the right to cancel affected orders and refund any amounts paid for undelivered Products.

Nothing in this section limits the customer’s mandatory statutory rights under applicable law.

 

GOVERNING LAW

 

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

Nothing in these Terms deprives consumers of mandatory protections afforded under the laws of their state or country of residence.

 

DISPUTE RESOLUTION AND BINDING ARBITRATION

 

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the purchase of any Product, the use of the Website, or the relationship between the customer and VGSL Corporation (collectively, a “Dispute”) shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles, and subject to mandatory consumer protection laws applicable in the customer’s state of residence.

Informal Resolution

Prior to initiating arbitration or any formal legal proceeding, the parties agree to attempt in good faith to resolve any Dispute through written notice and informal discussions. The party asserting the Dispute shall provide reasonable detail regarding the nature of the claim and the relief sought. The parties shall have thirty (30) days from receipt of such notice to attempt resolution.

Agreement to Arbitrate

If the Dispute is not resolved informally, it shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect.

The arbitration shall take place in Chicago, Illinois, unless otherwise required by applicable law. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.

Judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Right to Opt Out of Arbitration

You may opt out of this arbitration agreement by sending written notice of your decision to opt out to contact@unrootdchaptrs.com within thirty (30) days of first accepting these Terms or first making a purchase on the Website, whichever occurs earlier. Your written notice must include your full legal name, mailing address, email address used at registration, and a clear statement that you wish to opt out of arbitration. If you opt out within this period, the remainder of these Terms shall continue to apply, and any Dispute shall be resolved in a court of competent jurisdiction in the State of Delaware.

Waiver of Jury Trial and Class Actions

To the maximum extent permitted by law, the parties agree that any Dispute shall be conducted solely on an individual basis. Class actions, collective actions, representative proceedings, and consolidated arbitrations are not permitted. The parties knowingly and voluntarily waive any right to a trial by jury and any right to participate in a class or representative action. The arbitrator may award relief only on an individual basis and shall not have authority to award relief on a class or representative basis.

Small Claims Exception

Either party may bring an individual claim in small claims court if the claim qualifies and remains on an individual, non-class basis.

Equitable Relief

Notwithstanding the foregoing, VGSL Corporation retains the right to seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights, confidential information, or proprietary interests.

Severability and Survival

If any portion of this arbitration provision is determined to be invalid or unenforceable, the remaining portions shall remain in full force and effect.

This dispute resolution provision shall survive termination of the contractual relationship between the parties.

 

SEVERABILITY AND WAIVER

 

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute a waiver of rights.

 

ASSIGNMENT

 

VGSL Corporation may assign its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, or sale of assets.

You may not assign your rights without prior written consent.

 

ENTIRE AGREEMENT

 

These Terms, together with any policies, notices, or documents incorporated by reference and made available on the Website, including without limitation the Return & Refund Policy, Shipping Policy, Privacy Policy, Cookie Policy, Accessibility Statement, and any additional policies published by VGSL Corporation from time to time (collectively, the “Policies”), constitute the entire agreement between the customer and VGSL Corporation with respect to the purchase of Products and the use of the Website.

These Terms supersede all prior or contemporaneous communications, representations, proposals, or agreements, whether oral or written, relating to the subject matter herein.

In the event of any inconsistency between these Terms and any specific Policy, the Policy governing the relevant subject matter shall control.

No waiver of any provision of these Terms shall be deemed a continuing waiver or a waiver of any other provision.

 

CONTACT INFORMATION

 

For questions, claims, or any inquiry related to these Terms, your order, or the Products:

VGSL , Corp.

Registered Office: 251 little Falls Drive, 19808 Wilmington, DE, United States.

Opetational Address: 100 E Huron St, Suite 2401, 60611 Chicago, IL, United States.

Email: contact@unrootdchaptrs.com

VGSL Corporation aims to respond to all written inquiries within five (5) business days. For atelier-order cancellations, customers are encouraged to use the email above to ensure proper documentation. For post-delivery returns and warranty matters, please refer to the Return & Refund Policy and contact care@unrootdchaptrs.com.

 

MODIFICATION OF TERMS

 

VGSL Corporation reserves the right to amend these Terms at any time. Updated Terms shall apply to orders placed after the effective date posted on the Website.